Sutherland Work from Home Jobs in India for Freshers 2024 seeks an Associate - Account Management and Customer Service Associate (Chat Process) for various posts. Apply through Jobskull - Jobs for Freshers.
Sutherland Work from Home Jobs: Apply Online. Online registration is scheduled to close on November 15, 2024. Job location, several posts, salary, qualifications, and the application link are available below. This is one of the Remote jobs for freshers.
Sutherland Work from Home Jobs in India 2024 Job location:
Candidates will work from home for the customer support associate (chat process) position, and from home and the office for the account management associate post. The position is a hybrid work style, and the office will be in Mumbai.
The number of posts:
The roles come in a variety of positions. There may be multiple seats.
Available Positions:
The required positions and the number of seats are given below for your reference.
1. Associate - Account Management
2. Customer Service Associate (Chat Process)
Sutherland Work from Home Jobs 2024 Salary:
Sutherland Work from Home Jobs for Freshers in India: Education Requirements:
- Associate - Account Management {any graduate degree}
- Customer Service Associate (Chat Process) {12th pass or any graduate degree}
Check out the advertisement at the end for more information regarding the academic qualification post. If you do not have a graduate degree, click here now for 10th/12th-based job openings.
Age Limit: -
The recruiting process requires candidates to be at least 18 years old. There is no limit to upper Age. For more details regarding your age, see the complete notification.
1. Sutherland Work from Home Jobs in India 2024 Roles and Responsibilities of Associate - Account Management:
The obligations and job roles for Off-Campus Drive are mentioned below.
- Answer a lot of incoming calls from customers with various difficulties.
- Respond to incoming chats to deliver first-rate customer support.
- Update and accurately enter contact information and customer details into the system; promptly address customer issues; fulfill customer promises; and
- Answer questions regarding goods and services, handle payments, or take care of general account maintenance
- Upselling clients on additional goods or services could be encouraged.
- Ability to function at a high level to support our huge volume of incoming calls
- Reach and maintain the necessary benchmarks and KPIs.
2. Sutherland Work from Home Jobs in India 2024 Roles and Responsibilities of Customer Service Associate (Chat Process):
- Offer clients customer service by phone, email, or instant messaging.
- acts as the main point of contact for incoming client concerns
- Report more complex product-related problems to the appropriate product support department.
- Handle a large number of customer inquiries about FIS goods and services.
- troubleshoots customer issues, finds the source of the issue, and makes the necessary use of resources to decide how to fix the issue
- Keep track of and record incoming support requests, making ensuring that client concerns are appropriately noted.
- updates customer data and guarantees that contact information is entered accurately
- satisfies task requirements, including quality requirements, timeliness, and average handling time
- May offer direction and/or mentorship to customer service representatives with less experience
Qualifications required for Sutherland:
- Excellent communication skills both in writing and speaking
- Skills in multitasking demonstrated by using multiple applications
- the capacity to control and sustain the necessary communication rate
- Excellent spoken English ability Outstanding phone presence
- rudimentary knowledge of PC keyboarding
- adept with Microsoft Office, Word, Excel, and Outlook.
- Excellent communication skills both in writing and speaking
- Skills in multitasking demonstrated by using multiple applications
- the capacity to control and sustain the necessary communication rate
- Excellent spoken English ability Outstanding phone presence
- rudimentary knowledge of PC keyboarding
- adept with Microsoft Office, Word, Excel, and Outlook.
Sutherland Work from Home Jobs in India Selection Process:
Sutherland Work from Home Jobs in India 2024 Work Experience:
- For these positions, Relevant work experience is necessary. Candidates with no experience or those with less experience are also welcome to apply for this position.
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Application Procedure -
Applying via the official website or the URL below is how candidates can apply for the Associate - Account Management and Customer Service Associate (Chat Process).
✅1. Click here to complete the Application Form Online for Sutherland, Remote Jobs for Freshers: Associate - Account Management.
Other Work from Home Jobs Online in India for freshers 2024, Links.
1. Click here for the ✅Adani Airport Holdings Limited Recruitment Post.
2. Click here for the ✅Volopay Job Post.
3. Click here for the ✅Hotsourced Job Post.
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What is the last date to Apply for Sutherland Work from Home Jobs in India 2024 -
Sutherland Remote Jobs: Application Fee:
Important Information - Since there is no charge or fee for private or MNC job vacancies, beware of fraudsters and scammers. Consider this a scam if someone approaches you and demands money for your firm choice.
Best of Luck
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