Rackspace Work from Home Jobs for Freshers 2023: Apply Online. Rackspace is seeking a Customer Success Associate for its various posts. Apply through Jobskull - Jobs for freshers.
Rackspace Work from Home Jobs 2023: Apply Online, Remote Jobs. 2023 online registration is scheduled to close on 18 January 2024. Job location, number of posts, salary, qualification, and the application Link are available below. This is one of the remote jobs for freshers.
Rackspace Work from Home Jobs 2024 Job location:
Candidates will work from home for this post.
The number of posts:
The roles come in a variety of positions. There may be multiple seats.
Available Positions:
The required positions and the number of seats is given below for your reference.
1. Customer Success Associate
Rackspace Work from Home Jobs 2024 Salary:
Rackspace Work from Home Jobs 2024: Education Requirements:
- 1. Customer Success Associate {Graduate-level education in any field}
Check out the advertisement at the end for more information regarding the academic qualification post. if you do not have a graduate degree, click here now for 10th/12th-based job openings.
Work from Home Jobs 2024 Age Limit: -
For this hiring, candidates should have a minimum age of 18 years. There is no limit to upper age. You can refer to the detailed notification for more information about your age.
1. Rackspace Work from Home Jobs 2024 Roles and Responsibilities of Customer Success Associate:
The obligations and job roles for Off-Campus Drive are mentioned below.
- Track incoming client ticket requests and assign them correctly
- Directly answer inquiries from clients for information regarding particular job duties.
- Track and advance open tickets within predetermined deadlines to guarantee receipt of responses from customers or internal sources.
- Work tickets and assume ownership proactively.
- Recognise frequently occurring operational problems in support lines and assist customers in resolving them.
- Determine the areas where process or management changes could be implemented to reduce ticket volumes and improve management effectiveness.
- Follows established protocols for escalation when handling phone or ticket support queries.
- Coordinate the Rackspace and Customer Support teams to handle support inquiries and deliver results within predetermined deadlines.
- In charge of following instructions about firm security policies and procedures.
- Making use of contacts, business skills, and networks to see tickets through to completion.
- Important Performance Measures.
- Workload on tickets is finished.
- Contentment with customers. according to the NPS Ticket score.
- Metrics for performance accuracy.
- Aim for an 80% Net Promoter Score, including NPS-T scores, as a world-class benchmark.
- Every customer in their customer base is engaged.
- Workload and ticket management.
Technical Qualifications:
- Proficiency with computers and a basic understanding of Microsoft products, such as Word and Excel.
- the capacity to reason clearly, assess the situation, and take the required action to resolve it.
- Oral/written communication.
- Client assistance and support.
- Solving problems and making decisions.
- well-spoken and written.
- communication abilities; fluency in both the local tongue and English.
Rackspace Work from Home Jobs 2023 Selection Process:
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Rackspace Work From Home Jobs 2024 Work Experience:
- A minimum of 0 - 2 years' experience is required of candidates.
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Application Procedure -
To apply for the post of Customer Success Associate post, applicants can apply from the official web portal or use the link given below.
How to Apply?
1. Click Here to Fill Application Form Online for Rackspace, Remote Jobs for Freshers: Customer Success Associate Posts.
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Rackspace Work from Home Jobs: Application Fee:
Important Information - Beware of fraudsters/Scammers as there is no Charge/Fee for Private/MNC job openings. Consider this a scam if someone asks you for money or demands money for your company selection.
1. Click Here for Detailed Notifications and Advertisements of Rackspace Remote Jobs 2024, Customer Success Associate
Check out other Work from Home Jobs 2024,2023 for freshers 2024, 2023,2021,2020 Links.
1. Click here to apply for the HCL Tech Job Post.
2. Click here to Apply for the Jio Job Post.
3. Click here to Apply for the Accenture Jobs for Freshers Post.
Best of Luck
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