Diebold Nixdorf is Hiring Associate Service Desk Specialists - Level 2 verification | Work From Home | Apply Now

 

Diebold Nixdorf Recruitment 2022

Diebold Nixdorf (Work From Home) is looking for the post of Associate Service Desk Specialist - Level 2 for its various positions. To be eligible and apply for it, graduation is a must. The recruitment will be made via Shortlisting/ Assessment test, online or face-to-face interview. You need to apply for this post online mode before the last date. The detailed process, eligibility criteria and requirements are given below.  

Job Placement Location for Diebold Nixdorf - 

For this Job, Candidates can work from home.

Total Number of Positions for the Posts -

There are multiple positions for the posts. Numbers/Seats may vary.

Available Seats and Name of Vacancies - The required positions and number of seats are given below for your reference.

1. Associate Service Desk Specialist - Level 2.

Salary/Income/Pay-Scale - For Associate Service Desk Specialist - Level 2(Work From Home), the candidates will get Rs 5,60,000 Lac annually Approximately. You can find more information about the job in the detailed notice mentioned last. 

Qualification/Educational Details - Please read carefully the qualification details required for this post in the given columns below.

• Associate Service Desk Specialist - Level 2- {a graduate degree in any discipline}.

To get more information regarding the academic qualification according to the post, check out the advertisement at the end. if you do not have a graduate degree, then click here now for 10th/12th-based job openings.

Age Limit - For Diebold Nixdorf (Work From Home) recruitment, candidates should be having minimum age of 18 years. There is no limit to upper age. To get more information about age, you can refer to the detailed notification.

Roles and Responsibilities - The obligations and job roles are mentioned below.

• Respond to incoming calls from customers and/or enters data from any customer care channel into the ticket system.
• Verify that all caller information, including address information, is accurate and that reported incidents are covered by contract if there is no contract, obtain the customer's cost agreement.
• Engages consumers to better comprehend concerns reported and offers help in accordance with the solution tree and knowledge base procedure to identify and resolve events(i.e. password resets, software configuration, etc)
• Use remote tools to examine, investigate, and fix technological problems.
• When a resolution is not successful, escalate the problem in accordance with the defined protocol and notify the client of the following steps.
• Keep track of the Universal Work Queue(UWQ) revison of the tasks that have been allocated, making and amending tickets to reflect changes (i.e., cancellations, additional information).

Selection Process Criteria -

The candidates will be shortlisted on the basis of age, location and qualification which will be followed by a Personal Interview. The personal Interview will be face-to-face or telephonic.

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Experience Required - For this post, a minimum of 2 years of experience is desirable.

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Application Procedure - To apply for this recruitment, Applicants can apply from the official web portal or apply for the link given below.

Click Here to Fill Application Form Online

Candidates do need to wait at least 1 month to get a response from the Recruiters. Once you are shortlisted, the recruiters will notify you via your registered email-id or registered contact number provided during registration. 

Last Date of Online Form Submission - Applicants are recommended to apply on or before (28-06-2023). Forms will not be submitted after the last date.

Application Charge/Fee - There are no application fees for this recruitment by Diebold Nixdorf (Work From Home).

Important Information - Beware of fraudsters/Scammers as there is no Charge/Fee for Private/MNC job openings. If someone asks you for money or demands money for your selection in the company, then consider this a scam.

For Detailed Notification and Advertisement of Diebold Nixdorf Recruitment, Click Here