Sutherland Recruitment 2024
Sutherland (Work from Home) is looking for the post of Customer Service Associate for its various positions. To be eligible and apply for it, graduation is must. The recruitment will be made via Shortlisting/ Assessment test, online or face-to-face interview. You need to apply for this post through online mode before the last date. The detailed process, eligibility criteria and requirements are given below.
Job Placement Location for Sutherland -
For this Job, Candidates can work from home with a hybrid location - Chennai.
Total Number of Positions for the Posts -
There are multiple positions for the posts. Numbers/Seats may vary.
Available Seats and Name of Vacancies - The required positions and number of seats are given below for your reference.
1. Customer Service Associate.
Salary/Income/Pay-Scale - For Customer Service Associate (Work from Home), the candidates will get Rs 3,30,000 Lac per annually Approximately. You can find more information about the job in the detailed notice which is mentioned in last.
Qualification/Educational Details - Please read carefully the qualification details required for this post in the given columns below.
- Customer Service Associate - {Any candidate having a bachelor's degree in any stream}.
To get more information regarding the academic qualification according to the post, do check out the advertisement given at the end of this post. if you do not have a graduate degree, then click here now for 10th/12th based job openings.
Age Limit - For Sutherland (Work from Home) recruitment, candidates should be having minimum age of 18 years. There is no limit to upper age. To get more information about age, you can refer to the detailed notification.
Roles and Responsibilities - The obligations and job roles are mentioned below.
- Support for general billing inquiries.
- Access customer records and verify customer account information.
- Identify potential customer needs and recommend solutions.
- Place follow-up calls to customers to ensure their needs are met efficiently.
- Develop problem-solving abilities.
- Access customer databases, knowledge resources and technical applications to determine root causes and resolutions.
- Interact with client departments (test desk, field service, dispatch) regarding escalations.
- Schedule a technician visits when needed. Improve technical skills.
- Attend job-related training: new hire and refresher training, new product or service updates and product cross-training.
Selection Process Criteria -
The candidates will be shortlisted on the basis of age, location and qualification which will be followed by a Personal Interview. The personal Interview will be face-to-face or telephonic.
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Experience Required - For this post, there is no Previous/ Prior experience needed. Freshers are also eligible for this job Opening/ Recruitment.
Application Procedure - To apply for this recruitment, Applicants can apply from the official web portal or apply for the link given below.
Click Here to Fill Application Form Online
Candidates do need to wait at least 1 month to get a response from the Recruiters. Once you are shortlisted, the recruiters will notify you via your registered email or registered contact number provided during registration.
Last Date of Online Form Submission - Applicants are recommended to apply on or before (03-03-2024). Forms will not be submitted after the last date.
Application Charge/Fee - There are no application fees for this recruitment by Sutherland (Work from Home).
Important Information - Beware of fraudsters/Scammers as there is no Charge/Fee for Private/MNC job openings. If someone asks you for money or demands money for your selection in the company, then consider this a scam.
For Detailed Notification and Advertisement of Sutherland Recruitment, Click Here
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